About UsElectric T-Shirts is a dedicated company based in Manchester, UK, working to offer you the best range of official band t-shirts and merchandise that you will not find in the shops; all with fast delivery and some of the lowest prices on the web.
We offer a wide selection to choose from: indie, rock, punk, emo and metal; and you'll find our prices, from just £14, are a lot lower than you'll find for the same t-shirts on official band websites.
All our products are 100% official merchandise; we deal directly with licensed distributors and manufacturers both here in the UK and in the US and we believe in putting the quality of our products first along with good customer care. All our t-shirts are high quality cotton with excellent prints and we offer a guaranteed 28-day refund or exchange policy if you are not happy with what you have bought.
We also offer some very competitive prices on shipping both within the UK and internationally, making it possible to order many items from us at once.
Our products are sent in strong protective packing slips via Royal Mail and if we have to sent more than one package we will charge you no extra for this.
Below is a list of frequently asked questions that will help you to know more about us.
FAQ
Q: How long will I have to wait for my order to arrive?
A: if you require your order by a certain date then please contact us by clicking here and we can advise you. We aim to hold as much stock as possible to allow for quick dispatches within 2-3 days and when items are out of stock we automatically reorder and can usually restock within 14 days. In very rare instances when it isn't possible to restock an item we will let you know as soon as possible.
Q: Do you have a refund or exchange policy?
A: Yes; we offer a no hassle refund or exchange on any item within 28 days of purchase; all we ask is that the original item is returned to us in the condition that you received it in. For more information on our returns policy click here.
Q: Are your products official?
A: All our products and merchandise are fully licensed and official; we source our products from such well known wholesale suppliers and manufacturers as Star500, NewWorldSales, BodyPunks, Impact Merchandising, FashionClothingWholesalers, FEA Merchandising, Backstage Fashion and many more.
Q: How can I contact you?
A: If you would like to contact us please feel free to do so by phone or e-mail at any time. All enquiries will be answered within 48hrs.
Q: What happens if an order I am waiting does not arrive?
A: All are packages are fully insured up to the value of their contents, so if any purchase fails to arrive we will dispatch another one to you without unnecessary delays. If your package does not arrive within a reasonable length of time please get in touch with us and we will deal with it as soon as possible.
Q: How can I be sure that giving my card details over the internet is safe?
A: All our card transactions are dealt with not by us but by SagePay; we do not see the card details ourselves - they are sent directly to SagePay using their industry standard data encryption and fraud detection protocols. SagePay is an industry leader in secure online financial transactions, and is used as a payment gateway provider by countless ecommerce sites internationally.
We hope this has answered any questions you may have had; if not please get in touch with us with your query by e-mail . Many thanks.
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